Customer Value
At ESG, we are intensely focused on client results. This is how we measure our success and is the basis for our long term customer relationships. The examples below are representative of the results we have delivered.
Measurable Customer Results
Industry Leading Automotive Supplier
International Consumer Products Company
World’s Largest Casual Dining Chain
Super-Regional Bank
Large National Franchisee
Industry Leading Automotive Supplier
• Achieved a 15% expense reduction on products purchased versus historic baseline costs across multiple MRO related categories including safety/industrial supplies, office supplies, chemicals and more (ongoing).
• Tier 1 diverse spend jumped from less than 20% to over 70%.
• Tier 2 diverse spend now exceeds 21% (best-in-class range).
International Consumer Products Company
• Developed strategic supply plan that established 28 sourcing categories
• Identified $29 million (25%) in annualized Phase 1 savings (sourcing ongoing)
• Increased annual M/WBE supplier spend to $22 million (26%)*
World’s Largest Casual Dining Chain
• Sourced 7 categories
• Executed $1.5 million (36%) in annualized savings
• Increased M/WBE supplier spend to 15%*
Super-Regional Bank
• Sourced 5 categories
• Executed $1.5 million (13%) in annualized savings
• Increased M/WBE supplier spend to 10%*
Large National Franchisee
• Sourced 17 categories
• Executed $1.1 million (21%) in annualized savings
• Increased M/WBE supplier spend to 26%*
Select Individual Category Results
Industrial Supplies | Landscaping/Snow Removal |
Preventative Maintenance and Filters | Promotional Products |
Cleaning Chemicals |
"We engaged ESG to help us develop and implement the supply management strategy for our organization. ESG did an excellent job walking us through the process of understanding the current state of our organization and the effort required to reach our long-term objectives. They were instrumental in creating an effective strategy for managing our third party expenditures in a cost effective manner during a very tumultuous time for our bank. Their end product has positioned us to reduce operating expenses, improve supplier performance and manage our supplier relationships with confidence."
CFO, Major International Banking Institution
"ESG's supplier qualification process was an opportunity for me to take our company to another level… asking that I look at our company in a way that I never had. It allowed me to see us in a more professional light than I had before. It was wonderful. Thank you so much for all of the work you are doing on our behalf. It is needed and greatly appreciated."
President/CEO, Major Transportation System Design & Management Company
“ESG was able to deliver quantifiable results which had a positive impact to our bottom line while consolidating our supplier base and increasing our spend with diverse suppliers."
Sr. VP of Operations, International Casual Dining Chain
“ESG provides an automated system that gives us corporate-level control of our supply chain, as well as a way to reach minority suppliers. ESG identified savings in excess of $3 million (over $22,000 for each of our locations), improved service, and helped us further demonstrate our inclusion commitment.”
Sr. Exec. VP, Major National Casual Dining Chain
“With the assistance of ESG, our organization's enhanced Supplier Diversity Initiative is an ideal way for us to express our support for the diverse businesses in our community, demonstrate best-in-class supplier diversity for educational institutions in Kentucky, and allow these businesses to learn more about what our campuses have to offer.”
President and CEO, leading Higher Education Institution
"We engaged ESG to help us develop and implement the supply management strategy for our organization. ESG did an excellent job walking us through the process of understanding the current state of our organization and the effort required to reach our long-term objectives. They were instrumental in creating an effective strategy for managing our third party expenditures in a cost effective manner during a very tumultuous time for our bank. Their end product has positioned us to reduce operating expenses, improve supplier performance and manage our supplier relationships with confidence."
CFO, Major International Financial Institution
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